The quality management system of CMCSoft is organized in the way that can meet the requirements of ISO 9001:2000 standard, customer’s requirement as well as be conformable to IT – specialized products/ services. The quality system is ensured and engaged base on the following common requirements:

> To ensure to adequately have necessary processes for the activities of company and the activities are effectively applied.

> The sequence and interaction between main processes in the quality system of CMCSoft always orient to customers and are determined in order: Studying about customer’s requirements, Software development, Software deployment, Consulting and supporting customers.

> Processes were built and controlled by the requirements of ISO 9001:2000 standard as well as industrial standards of products.

> To ensure and engage to adequately satisfy the effort and necessary information for supporting other professional activities and controlling processes.

> Processes are always controlled, measured and analyzed by the scientific method.

> Ensuring the performance of necessary activities for achieving the estimated result and supplying the objective basic to analyze and improve continuously.

> Controlling processes which related to external effort, affected to the product’s conformity.

Quality policy

To control and orient quality management of CMCSoft as well as the standard of quality system. CMCSoft built the quality policy which was consistent with the development trend of company; meet the requirements to frequently improve validity of the quality system; to be the basis for establishing and reviewing quality objectives. Moreover, the quality policy of CMCSoft is communicated and trained for all staves. It is the mandatory training content for new staves as well as being frequently reviewed to be conformable to the management model.

My quality policy is “To continuously improve processes, enhance the quality of products and services to aim to take back the highest benefit for customers”

In addition, CMCSoft also builds other regulations to meet the requirements such as:

> Software development: Obeying to perform software development processes which were prescribed to produce software products effectively, exactly and consistently.

> Establishing project plan: Creating project plans which is feasible for development and managing software projects. Building and evaluating the quantity of works which must be performed, establishing commitments which are conformable and determining plan for works.

> Software project management: Controlling and reviewing the performed works, results with evidences (document) about estimation, commitment, plans and adjusting the plans based on works and particular results.

> Software requirement management: Establishing the common knowledge between customers and project managers about customer’s requirements which will be performed by software project.

> Software configuration management: Establishing and ensuring the integrity and security of products during lifecycle of software project.

> Software quality assurance: Supplying tools and supporting managers to control processes which being applied in the software projects and software products. Reviewing and auditing software products and productive activities to ensure that they obeyed with procedures and standards which were prescribed.

> Consideration: Early and effectively reject errors of work products in order to the more and more development group know about work products and their errors to prevent. Products which need to be reviewed were determined in process of project and were scheduled in project plan.

> Products and services management: Building products and services management policy to aim to enhance effectiveness of enterprise the products and services. Managing the business of products and services ensures the highest quality to customers with improving services. Output of product management policy encloses regulations, processes and templates.